LET ME INTRODUCE YOU… By Dr. Martha Jay, Ophthalmologist at Lakeshore Eye Care Professionals with offices in Mequon & Saukville, Wisconsin
From what I hear from our patients, what really stands out about Lakeshore Eye Care is our amazing staff. Not a day goes by without someone commenting on how nice they are and how much they learned from them. From the first phone call, throughout your exams or surgeries and finally through the quagmire of insurance billing, they have you covered. Our doctors could not possibly get by without them and are very pleased that they have made an impression on you also.
Some especially important individuals who help facilitate your care are our Certified Ophthalmic Assistants and Technicians (COAs/COTs). They work under our doctor’s direction and supervision to gather the pertinent information we need at each and every examination. They listen to your concerns and condense that information so we can effectively address them. You leave with solutions for better vision and eye comfort. Not only that but you learn a lot about how your eyes work too!
How did the technicians learn all this? All of our COAs/COTs have completed an intense independent study course with clinical training that lasts at least two years. They then have to pass either the COA or the COT level examinations. Furthermore, they participate in Continuing Medical Education courses every year to build their knowledge and skills with new technologies and developments. Advances in medical and surgical eye care are constantly occurring and our techs make sure that they never get left behind.
Thank you techs, we could not do our job without you! And thank you kind patients for taking the time to complement them and other staff members on jobs well done.
Dr. Martha Jay is a board certified ophthalmologist specializing in medical and surgical eye care. She is proud to work with all our techs: Catherine, Jodi, Leah, Amy, Laura and Lisa.
For more eye care information, call 262-241-1919 or visit www.LakeShoreVision.com.