PARTIAL RE-OPENING OF MADISON MEDICAL EYE CARE By Dr. Martha Jay, Ophthalmologist at Madison Medical Eye Care with offices in Mequon & Saukville, Wisconsin
We have missed you these last few months! While tele-health visits have been an adventure they are no substitute for an actual eye examination. Up until now those in-person visits have been reserved for patients with true emergent eye problems such as possible retinal detachments. On those rare occasions everyone, including the patients, have worn masks. All parts of the exam room and office have been thoroughly disinfected before and after each patient. Our parking lot has been turned into the waiting room and the cell phone our way to communicate with patients about their reasons for the visit and reviewing medical histories.
We are now starting to slowly open up to non-urgent care but at a significantly reduced traffic flow. We will use what we have learned over the last few months to assure that our patients and staff remain safe. All staff from the front desk, technicians, doctors and billing staff will continue to wear masks all day. Patients will also wear masks of their own supply. All patients will be screened for respiratory symptoms prior to the appointment and their appointments will be rescheduled should there be any question of their health. Contact with staff will be minimized. Contact with other patients non-existent or at most minimal.
As for those who have had their eye surgeries delayed, we are now slowly opening to elective surgeries at Ascension Columbia-St. Mary’s Ozaukee. As cataract surgery is not a life and death procedure, our patients have been very understanding in allowing more urgent procedures to take precedent up until now. We have already started contacting those whose surgeries have been delayed for rescheduling..
The “new normal” is certainly not what we thought the year 2020 would be. We adapt, we move forward. We will see you when we see you…
Dr. Martha Jay is a board certified ophthalmologist specializing in medical and surgical eye care such as small incision cataract surgery, blade-free LASIK and more. For more eye care information, call 262-241-1919.