Our professional staff is dedicated to providing the best possible care in a relaxed setting. They all take advantage of continuing education courses to stay up to date with the fast changing field of eye care.
Our Office Manager, Linda, oversees every aspect of your experience at Lakeshore Eye Care. She manages our staff of ophthalmic technicians, receptionists and billing specialists. With Linda, we all benefit from her almost 20 years of experience in health care management.
Our reception staff works with you to determine which doctor is the most appropriate for you and your family. They are trained to recognize emergency vision problems and get you the care you need, when you need it. They all pride themselves on really listening to you and trying to accommodate our schedule to meet your needs.
Our in-house billing staff saves you the headache of dealing with your insurance company. They bill most insurance companies along with Medicare and Medicare secondaries. Our up-to-date computer billing system electronically communicates with most health plans. Remember, however, if there has been a change in your insurance company or policy, we need to know so we can direct your claims appropriately.
Our Surgical Coordinator, Marcy, is your source for everything you need to know about surgery at Lakeshore Eye Care. She explains what you will experience every step of the way and arranges your scheduling. She is knowledgeable about all procedures, including LASIK, small incision cataract surgery and the new multi-focal IOLs.
Our ophthalmic technicians are Shari, Lisa, Catherine, Jodi, Amy, Laura and Lydia. They assist our doctors in your care by completing the first portion of your eye examination. That includes: determining what your eye problems are, measuring your glasses, checking your new glasses prescription, measuring your eye pressure and many others tasks. All our technicians take great pride in their professionalism. They enhance their knowledge frequently by attending continuing education courses needed to maintain their certification. They are the best trained staff anywhere.
Our optical department is managed by Herslof Opticians. They are a respected local firm with years of optical experience. The company is family owned and now is in the hands of the third generation. Herslof Opticians pride themselves in providing quality products and friendly service. Both offices have a Herslof Optical shop in the lobby.
It’s not just our doctors, but our staff, who put the "professional" in Lakeshore Eye Care Professionals!
For more information or to make an appointment, call us today at 262-241-1919
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